request a service
We offer installation, training, repair, and preventive maintenance.
we are here to help you succeed.
At Twin Monkeys, we believe that the sale of the system is just the beginning of the relationship. Our service department is here to help you get your canning system up and running, train on the nuances of your beverage and your canning machine, and help you dial in the system. We are there to offer quick phone, or virtual video assistance if things are not working as they should.
Need a part? We can help get that out to you immediately and help you keep your production running on schedule. We can also provide assistance with preventive maintenance so that your canning line can continue to package the craft beverages that consumers love.
HOw can we help?
The service team can help install your machine in person or virtually!
Twin Monkeys has training that consists of manuals, virtual zoom training, or in person. Depending on your budget you can build the training that works best for your business, beverage, and budget.
The service team is always a call or email away to help diagnose and help you get your machine back in top working order. Twin Monkeys can get parts for you and help walk you through the repair.
We have preventative maintenance schedules built into our canner touch screens that tell you when to perform recommended maintenance on your machine. This helps keep you on top of the maintenance that keeps your machine running best.